Privacy Policy – Dubai Index

1.1 When using the Website, depending on the inquiry submitted, the User may provide personal information, such as name, address, email address and more, as well as an inquiry requesting information, an investment match, contact, ordering a service, or an inquiry relating to a project, property, transaction or any other service, and more.

1.2 The Company takes the customary precautions in order to maintain and protect, as far as possible, the confidentiality of the personal information provided by the User through the Website. Information provided by the User, as well as information collected during use of the Website, may be stored and processed in accordance with this Policy.

1.3 As a rule, the User is under no legal obligation to provide personal information to the Company, and the provision of information depends on the User's will and consent, unless stated otherwise.

However, without the provision of information, the Company may be unable to handle the inquiry, make contact, perform a match, transfer the inquiry to the relevant party or provide the requested service.

1.4 When information is collected through a contact form presented on the Website, a notice will be displayed for the User's confirmation of and consent to the Privacy Policy.

1.5 It is expressly clarified that by ticking the V box in the inquiry form on the Website, designated for giving confirmation to receive information from the Company and consent to the Website's Privacy Policy, the User gives consent to receive information, gives consent to this Privacy Policy, and gives consent to the transfer of the information and personal details the User provided to the Company in the inquiry through the Website to the Service Providers or any Third Party relevant to the inquiry in Dubai and/or the UAE, all in accordance with the Privacy Policy below.

1.6 It is expressly clarified that consent to receive advertisements and marketing mailings, insofar as required, is separate from the consent required from the User for the transfer of personal information to a Third Party and/or relevant party for the purpose of handling the inquiry or transferring its details. The User may at any time request to be removed from the mailing list, insofar as the Company sends mailings.

The Company may collect the following information, among other things, depending on the User's use of the Website and the service requested by the User:

2.1 Identification and Contact Details

Full name, telephone number, email address, country of residence, address and other details the User chooses to provide.

In cases where this is required for a particular service, the Company may also request additional identification details.

2.2 Information Relating to an Investment or Property Purchase

Including but not limited to, insofar as the information is provided:

• Estimated budget;
• Equity;
• Need for financing;
• Purpose of the purchase or investment;
• Type of property sought;
• Preferred areas;
• Timeframe for completing a transaction;
• Investment preferences;
• Details of an existing property or transaction;
• Details of a project or developer;
• Other information the User chooses to provide for the purpose of tailoring the service or handling the requested inquiry.

2.3 Information Relating to Professional Services

When the User asks the Company for assistance in making contact with a particular service provider, the User may provide information required to understand the inquiry and to match the relevant professional.

2.4 Documents and Information Provided in the Course of a Service

Insofar as the Website enables this, or where the User transfers information to the Company by other means, the Company may receive documents and information relating to a real estate transaction, property, purchase offer, agreement, payment plan, project documents or other information that the User chooses to transfer for the purpose of receiving the service requested by the User.

The User is requested not to provide information that is not required for the service, and in particular personal information of third parties and/or information that is not necessary for handling the inquiry.

2.5 Information Relating to Inquiries and Customer Service

The content of correspondence, inquiries, feedback, requests, complaints and records of communication with the Company.

Insofar as calls are recorded in the future, this will be done in accordance with the provisions of the law applicable to the Company and, where necessary, with appropriate notice.

2.6 Technical Information and Automatically Collected Information

The Company may collect information such as IP address, browser type, operating system, device type, screen resolution, access and browsing times, pages viewed, clicks, navigation paths, referral source to the Website, time spent on pages, cookie data and similar technologies. Collection of information by means of cookies that are not essential to the operation of the Website will be carried out in accordance with the User's consent through the cookie banner displayed on the Website, as detailed in Section 7 below.

2.7 Information from Additional Sources

The Company may receive information about the User from real estate agencies, service providers, business partners or other parties involved in handling the inquiry or the service, insofar as this is permitted by law and required for the activity. It is clarified that the User consents to the Company's receipt of such information.

The Company may use the information provided to it by the User for the purpose of contacting the User, clarifying the User's needs, responding to the User's inquiry, making contact with the Service Provider and/or Third Party, as well as for the following additional purposes, without limitation:

3.1 Matching projects, properties, transactions and services – use of the information the User provided to locate and match relevant options according to the inquiry.

3.2 Making contact with Service Providers and Third Parties, such as real estate agencies, developers, professionals and other parties, including in the fields of law, taxation, financing, foreign exchange and more – the transfer of details and information will be carried out according to the inquiry and the requested service, for further handling.

3.3 Provision of services – including opinions, transaction reviews, matching and other services that the Company may present on the Website.

3.4 Customer service and support – handling questions, requests, faults, complaints and inquiries.

3.5 Management of the Company's business activity – lead management, tracking inquiries, recording activity, customer relationship management and management of collaborations.

3.6 Improving the Website and services – activity analysis, statistics, research, testing and improving the user experience.

3.7 Personalization of content and services – tailoring content, projects, offers and services that may be relevant to the User.

3.8 Marketing and mailings – subject to the provisions of law and the required consents, sending updates, content, offers, projects, deals, benefits, newsletters and marketing messages.

3.9 Security and fraud prevention – detecting and preventing misuse, fraud, intrusion attempts or prohibited activity on the Website.

3.10 Compliance with legal requirements – retention of documents, handling requests from authorities, compliance with legal and regulatory obligations applicable to the Company, protection of the rights of the Company, its partners and its Service Providers, protection of the privacy of Website users, and management of disputes or legal proceedings.

4.1 A material part of the activity of the Dubai Index website, in addition to presenting content, is connecting and establishing contact between users interested in real estate and related services and relevant parties in Dubai and the UAE.

4.2 In accordance with the User's inquiry through the Website and/or by other means, and in accordance with the consent to the Privacy Policy given by the User by ticking the confirmation box, the Company will transfer the User's details and the relevant information the User provided to third parties and/or professionals and Service Providers, for the purpose of contacting the User, matching the requested services and further handling of the User's request.

4.3 Information transferred to third parties as stated will be limited, as far as possible and according to the circumstances, to the information required for handling the inquiry.

4.4 A Third Party and/or Service Provider receiving a connection / "lead" from the Company for the purpose of providing a service directly to the User may act as an independent party with respect to the processing and retention of information carried out by it. In such a case, its use of the information transferred to it by the Company will also be subject to the privacy policy and terms of that Third Party.

4.5 The Company does not sell personal information as a database for the purpose of trading in information. However, it is clarified that, within the framework of its business model, it may receive a commission, consideration, referral fees, a benefit or any other payment in connection with the transfer of information to third parties for the purpose of establishing contact between the User and the Third Party receiving the information, and/or for the purpose of providing a service to or engaging with the User, arising following the transfer of information carried out by the Company as stated.

4.6 Transfer of Information to Third Parties

In addition to the transfer of "leads" / connections as detailed above, the Company may transfer information or enable access to it to the following third parties:

4.6.1 Service providers that provide the Company with technological, operational, professional or business services.

4.6.2 Hosting, server and cloud service providers.

4.6.3 CRM and lead management systems, including systems the Company may implement in the future.

4.6.4 Google services, including Google Sheets and other Google services that the Company uses or may use.

4.6.5 Mailing, text messaging and communication systems.

4.6.6 WhatsApp platforms and other communication services.

4.6.7 Advertising, measurement and analytics providers, including, insofar as used, Google, Meta and other platforms.

4.6.8 Legal advisors, accountants, tax advisors and professional service providers to the Company.

4.6.9 Government authorities, courts, enforcement authorities or regulatory bodies, where there is a legal obligation or authority to do so.

4.6.10 In the event of a legal dispute or for the purpose of protecting the Company's rights.

4.6.11 In the event that the User has committed an act in breach of the Terms of Use, a suspected fraud, misuse or other unlawful activity.

4.6.12 In the event of a merger, sale, transfer, investment, reorganization or transfer of the Company's activity, in whole or in part, information may be transferred within the framework of the transaction, subject to applicable law and to appropriate undertakings with respect to the information.

5.1 The Company, as the Website Operator, was incorporated and registered in the Republic of Panama, and the DUBAI INDEX website is owned by it. The information on the Website, and the activity carried out by connecting users with third parties, relate mainly to the real estate market in Dubai and the UAE.

Accordingly, personal information collected from users in Israel may be transferred, stored or processed outside Israel.

5.2 Among other things, personal information may be transferred to or be accessible in Panama, Dubai, the United Arab Emirates and other countries in which cloud providers, technology systems, real estate agencies, developers and other service providers to the Company and/or to the User operate.

5.3 It is clarified to the User that the level of protection of personal information in other countries may differ from that applicable in Israel.

5.4 The Company attaches the utmost importance to the security of the information provided to it by the Website's users, whether provided by the User or collected by cookies during use of the Website, and it undertakes to use the information provided to it as stated for the purposes detailed in Section 3 above. The Company will transfer information to third parties in accordance with the Users' requests and for the purpose of matching the services requested by them, as well as in the cases detailed in Section 4.6 above.

5.5 The Company will act to carry out the transfer of the information provided to it by the User to third parties in accordance with the consent given by the User when ticking the V confirmation box in the inquiry form / contact form on the Website to receive information and consent to this Privacy Policy.

5.6 The Company will endeavor to include, in the agreements it enters into with third parties, their undertaking to maintain and protect the privacy of the information provided to it by the User and transferred to them by the Company.

5.7 Notwithstanding the foregoing, the Company may transfer a User's personal details to a third party in cases where the User has committed an act or omission that harms and/or may harm the Company and/or any third parties, or where the User has used the information and/or services offered on the Website in order to commit an unlawful act, and/or in the event that the Company has received a judicial order instructing it to disclose the User's details to a third party, as well as in the event of a dispute or legal proceeding.

6.1 Subject to the provisions of law and the required consent, the Company may send the User marketing and advertising information, including updates on projects, transactions, content, services, events, benefits and deals.

The Company may do so by email, SMS, WhatsApp, telephone or other means of communication, in accordance with the law.

6.2 At any time, it will be possible to unsubscribe from marketing mailings in accordance with the instructions that will appear in the mailing, or by contacting the Company.

6.3 The User may request to review the information the User provided that is held in the Company's databases. You may contact the Company at any time with a request to update, change and/or delete the information if you find that the information is incorrect, inaccurate, unclear or not up to date.

6.4 If you believe that information displayed on the Website infringes your privacy or the privacy of users in general, please contact the Company through the appropriate contact means specified at the end of this Policy.

6.5 Requests to the Company as stated shall be made in writing, according to the details appearing on the Contact page. You must follow up on your inquiry and make sure that the inquiry has indeed been received and is being handled. The Company disclaims responsibility for handling inquiries that were not received, and/or were not made in writing, and/or are illegible and unclear, and/or do not contain all the required details.

6.6 Removing a User from marketing mailings does not prevent the Company from sending operational or service messages required in connection with an inquiry or a service requested by the User.

7.1 The Website uses or may use cookies and similar technologies for the purposes of operating the Website, security, saving preferences, measurement, statistics, improving the User's browsing experience, content personalization and marketing.

7.2 The Company may in the future use third-party analytics and advertising tools, including Google Analytics, Google Ads, Meta Pixel and similar tools.

7.3 These tools may collect information such as IP address, device and browser type, operating system, pages viewed, referral source to the Website, access and browsing times, time spent on pages, clicks, actions on the Website, interaction with forms and other usage data.

7.4 Some cookies may be essential for the proper and secure operation of the Website, while others may be used for statistics, measurement, analytics, content personalization, advertising and marketing.

7.5 Some cookies may be deleted at the end of browsing and when the browser is closed, while others may be stored on the User's device for varying periods of time, depending on the type of cookie, its purpose and the settings of the party operating it.

7.6 Third parties that provide the Company with analytics, measurement, advertising, marketing or technology services may place cookies, pixels, tags or similar technologies, and collect through them information about the use of the Website. The use of the information by those third parties may also be subject to their privacy policies and terms of use, and it is clarified to the User that the Company shall not be responsible for the retention of the information and the protection of privacy by them.

7.7 Information collected through third-party services as stated may be transferred, stored or processed outside the User's country of residence, depending on the location of those service providers and/or third parties, the infrastructure they use and the provisions of the law applicable to them.

7.8 The User may, according to the options available in the browser or device used, change the cookie settings, block certain cookies or delete them.

It is clarified that blocking or deleting certain cookies may affect the experience of using the Website, and may even cause some of the services, features or functions on the Website not to operate fully or properly.

7.9 It is clarified that the activation of cookies and tracking technologies that are not essential to the operation of the Website will be carried out in accordance with the User's consent through the cookie banner displayed on the Website. The User may change the User's choice at any time, and may also block the use of cookies through the browser settings, as stated in Section 7.8 above.

7.10 The Company may change from time to time the types of cookies and the measurement, analytics, advertising and marketing tools used on the Website, inter alia following technological, business or operational changes.

The mere mention in this Policy of certain services or tools, including Google Analytics, Google Ads and Meta Pixel, does not necessarily indicate that each of them is active on the Website at all times.

8.1 The Company will retain personal information for the period reasonably required for the purposes for which the information was collected or received, for the provision of services, management of business activity, handling of inquiries, managing contact with users, and for compliance with legal, regulatory, accounting or statutory obligations applicable to it.

8.2 The retention period of the information may vary according to the type of information, the purpose of its collection, the nature of the relationship with the User, the service requested, the existence of a transaction or engagement, the applicable provisions of law, and the Company's need to protect its rights or deal with claims and disputes.

8.3 Information relating to "leads" / connections and inquiries may be retained for the purpose of handling the inquiry, following up on further handling, recording contact with the User, providing future service and maintaining the history of the inquiry, all in accordance with the law applicable to the Company.

8.4 Information and documents provided in the course of a request for an opinion, transaction review or any other service may be retained for the period required for providing the service, its documentation, further handling of the inquiry, compliance with obligations applicable to the Company and protection of its legal rights.

8.5 Information used for mailing and marketing purposes may be retained as long as there is a legal justification for doing so. If a User requests to be removed from marketing mailings, the Company will stop sending such mailings to the User in accordance with the request.

The Company may retain the minimal information required to document the removal request and to prevent further sending, despite the User's request.

8.6 Information may be stored in various systems that the Company uses or will use, including but not limited to Google Sheets, CRM systems, email and communication systems, cloud systems, lead management systems, backups and other operational systems.

8.7 Upon the end of the legitimate need to retain the information, and subject to reasonable technological and operational limitations, the Company may delete the information, anonymize it, or take another measure that will prevent the identification of the person to whom the information relates.

8.8 Certain information may be retained for a longer period where this is required or permitted by law, for compliance with a requirement of a competent authority, management of a legal proceeding, fraud prevention, protection of the Company's rights or handling of an existing or anticipated dispute.

8.9 Information transferred to a real estate agency, developer, service provider, independent professional and/or any third party may be retained by that party in accordance with the privacy policy, obligations and retention periods applicable to it. Requests relating to information held independently by that party should be directed to it directly.

9.1 The Company attaches importance to the protection of personal information collected or held within the framework of the Website's activity, and will act to take reasonable and appropriate technological and organizational measures, in accordance with the nature of its activity, the type of information and the provisions of the law applicable to it, in order to maintain as far as possible the confidentiality of the information and the privacy of users.

9.2 The Company takes reasonable and customary security measures in order to minimize the risks of intrusion into its systems and to minimize unauthorized exposure of the databases it owns. Security measures may include, depending on the systems and services used from time to time, identification and authentication mechanisms, permission and access management, measures to restrict unauthorized access, use of passwords and additional security measures, backups, security measures at the server or cloud service level, and additional technological and organizational measures.

9.3 Access to personal information on behalf of the Company will be granted, as far as possible, only to officers, employees, service providers, third parties or parties who need the information to perform their role, provide the service or handle the inquiry, and in accordance with the relevant permissions and needs.

9.4 The Company may use external service providers for the storage, processing, management and security of information, including cloud providers, hosting, CRM systems, Google services and other technological systems.

9.5 The Company will review and update, as needed and in accordance with the development of its activity, the measures it uses to protect information and privacy.

9.6 It is clarified that the Company cannot undertake to provide a perfect information security solution, and the information is not absolutely immune from unauthorized intrusion into the Company's information systems, from unauthorized exposure, or from other malicious activity.

Accordingly, the Company cannot guarantee absolute immunity of the information on the Website and/or of its systems or the information stored in them, and it will act with reasonable means and in accordance with the obligations applicable to it to protect the information.

9.7 The Website is secured using SSL, meaning that all communication between the browser (on the User's side) and the Website (i.e., the web server hosting the pages) is encrypted, so that the information transferred between the browser and the Website cannot be deciphered. In the event of an information security incident relating to personal information, the Company will act to investigate, handle, document and report it, insofar as such reporting is required.

9.8 The Company makes an effort to provide the User with proper, high-quality service. However, the Company does not undertake that the service on the Website will not be interrupted, will be provided properly or without interruption, will be carried out securely and without errors, will be immune from damage, malfunctions, faults or failures, including software faults, hardware faults, faults in the communication lines to the Website at the Company and/or at third parties, and/or that the information will be immune from unauthorized access to the Company's computers.

9.9 In cases beyond the Company's control and/or arising from force majeure, the Company shall not bear liability for any damage of any kind, direct or indirect, caused to the User or anyone on the User's behalf, in the event that information the User provided is lost, and/or used without authorization, and/or reaches a hostile party.

9.10 It is clarified that the User must take reasonable precautions when providing information to the Company, and should refrain from transferring sensitive information that the User does not wish to provide, or providing documents that are not required for the requested service.

9.11 The information the User provided to the Company is stored in databases managed by the Company outside the borders of the State, according to the User's inquiry and/or request. Information transferred from the Company to third parties may be located outside the borders of the State. By using the Website and by ticking the confirmation box on the contact form page, consenting to receive information and to this Privacy Policy, you confirm and give the Company your consent to the transfer of information about you to any third parties and to service providers, and to its retention by them, outside the borders of Israel.

10.1 The Website and the services offered through it are intended for adults aged 18 and over with legal capacity, who are authorized to perform legal acts relating to the purchase of properties, investments and receiving the services offered on the Website.

The Company does not knowingly seek to collect personal information from minors and/or from persons without legal capacity who are not permitted to provide information or receive the relevant service themselves in accordance with the law applicable to them.

10.2 Insofar as a minor and/or a person without legal capacity uses the Website or provides information in circumstances in which the consent of a parent, guardian or legal representative is required in accordance with the law applicable to them, the responsibility for obtaining the appropriate consent shall rest with them. The Company shall not bear liability in the event that it becomes aware that personal information was collected from a minor and/or from a person without legal capacity and was provided not in accordance with the requirements of the law applicable to them. The Company may take reasonable steps to delete the information provided or restrict its use, according to the circumstances of the case and in accordance with the provisions of law.

11.1 The Company will act to respect the User's rights with respect to the personal information about the User held by the Company.

11.2 The User may contact the Company with a request to review personal information about the User held in the Company's database.

11.3 If a User believes that personal information about the User is incorrect, incomplete, unclear or not up to date, the User may contact the Company with a request to correct or update the information, and the Company will review the request and handle it accordingly.

11.4 A User may contact the Company with a request to delete personal information about the User. The right to deletion is not absolute, and the Company may continue to retain information insofar as retention is required or there is another legitimate need to retain it, including for compliance with a legal obligation, documentation of a transaction or service, protection against claims, management of legal proceedings, fraud prevention or protection of the Company's rights.

11.5 Requests relating to personal information may be sent using the contact details appearing at the end of this Policy. In order to review and handle the request, the Company may request reasonable additional information to verify the identity of the requester and to prevent the disclosure of information to a person not authorized to receive it. The Company will handle such requests, and may decline to comply with a request, in whole or in part, where, after reviewing the substance of the request, deletion of the information is not possible or retention of the information is required.

11.6 Insofar as marketing mailings are sent, a User wishing to stop receiving them may do so through the unsubscribe mechanism included in each mailing, or by contacting the Company.

Unsubscribing from marketing mailings does not require the deletion of all information about the User, and does not prevent the Company from sending operational or service messages relating to an inquiry, transaction or other service requested by the User.

11.7 Where information has been transferred to third parties in accordance with this Privacy Policy, that party may hold and process the information independently. A request regarding the information and/or the processing carried out independently by that party should be directed to that party directly.

11.8 It is clarified that a request to the Company to delete information does not guarantee the automatic deletion of a copy of information that has already been lawfully transferred to a third party for the purpose of handling the User's inquiry. The Company can handle only information that is under its control.

As of the date of the update of this Policy, the Website does not operate a payment clearing system for purchasing services directly through the Website.

Insofar as in the future it becomes possible to purchase services or make payments through the Website, the Company may use payment providers, credit card companies, clearing companies, banks or external financial providers to carry out the payment.

Insofar as a payment clearing mechanism is implemented on the Website in the future, the Company will update this Privacy Policy in accordance with the clearing structure and the service providers and means actually used.

13.1 The Company's activity on the Dubai Index website may in the future be subject to a structural or business change, including a merger, acquisition, sale, investment, reorganization, transfer of activity, transfer of assets, change of control or a similar transaction. Personal information belonging to users held by the Company may be included among the assets or information transferred within the framework of such a transaction to third parties.

Such information may be transferred to an acquirer, investor, affiliated company, successor entity or other party involved in the transaction, as well as to professional advisors accompanying the process, insofar as this is required and permitted under the law applicable to the Company.

13.2 The Company will act to ensure that the party receiving the information will be subject to obligations, in accordance with the law applicable to it, with respect to the protection and use of the information.

13.3 In the event of a transfer of ownership of the Website, the Company or the party stepping into its shoes will act to give appropriate notice to users.

14.1 The Company reserves the right to update the Privacy Policy from time to time, subject to the provisions of this section, inter alia due to changes in the Website's activity, the services offered, the technological systems, the service providers, the business model or the legal and regulatory requirements applicable to it.

At its discretion, the Company may notify users of a change in the Privacy Policy. In the event that material changes have been made to the Privacy Policy, a notice to that effect will be published on the Website 7 days before the changes take effect. Changes that are not material will take effect within 48 hours of their publication on the Website.

Your continued use of the Website and its content constitutes consent to the updated version of the Privacy Policy. If you do not agree with the updated version, you must stop using the Website.

14.2 Insofar as a material change requires obtaining new consent with respect to information already collected, the Company will act to obtain the required consent.

14.3 Users are advised to review and keep up to date with the Privacy Policy from time to time.

The Company complies with the provisions of law and respects the copyrights, trademarks and intellectual property rights of third parties, as well as the right of Website users to privacy and to their good name. If you believe that information or content presented on the Website infringes proprietary rights belonging to you, or that content published on the Website is incorrect, infringes rights or requires correction, please contact us using the contact details below. The Company will review the inquiry and handle it according to the circumstances of the matter and in accordance with the provisions of law.

15.1 The Company respects the privacy of users and seeks to handle inquiries relating to personal information in an orderly manner.

15.2 For questions, requests to review, correct or delete information, requests to unsubscribe from mailings or other inquiries regarding the Privacy Policy, you may contact the Company at the following details:

Ziser Projects Corp

RUC: 155754847-2-2024

Email: Office@Ziserprojects.com

The Company may request additional details reasonably required to identify the requester, locate the relevant information and handle the request.

16.1 The Website Operator, Ziser Projects Corp, is a company registered in Panama.

16.2 The Dubai-index.co.il website is presented, inter alia, in Hebrew, and is also addressed to visitors and users from Israel, while the main content of the Website and the services presented on it relate to the real estate market in Dubai and the UAE.

16.3 The Panamanian data protection law, Law 81 of 2019, shall apply to the Company in connection with the retention and security of the privacy of the information provided by the User to the Company.

16.4 Information and details provided by the User to the Company (with the confirmation and consent given through the Website to the Company, to receive information and to this Privacy Policy, which includes consent to the transfer of the information to Service Providers and/or any Third Party in Dubai and the UAE), for the purpose of transferring the User's inquiry to Service Providers and/or third parties in the Territory, shall be subject to the Israeli Privacy Protection Law, 5741-1981, including Amendment No. 13 thereto, as well as to the law applicable to the Third Party receiving the information as stated, namely the law applicable to the Third Party and/or Service Provider in Dubai and/or the law applicable to them in the UAE.

16.5 In the event of a dispute between the User and the Company, the laws of the Republic of Panama alone shall apply, and jurisdiction shall be vested in the court in Panama City, as the case may be, and the rules of private international law (conflict of laws) shall not apply.

16.6 In the event of a dispute between the User and third parties and service providers operating in Dubai and the UAE, the law of Dubai and/or the law of the UAE shall apply, as the case may be, and subject to the dispute resolution mechanism set out in the agreement between the parties.

Last updated: September 2026